Terms of Service

1. Agreement

By creating an account or using thejoblead (the "Service") you agree to these Terms and to the Privacy Policy, Cookie Policy, and Acceptable Use Policy, which are incorporated by reference. If you use the Service on behalf of a company, you confirm you have authority to bind that company.

2. Accounts and security

• You must provide accurate account details and keep them current.
• Two-step verification is required for new accounts. You are responsible for safeguarding your credentials, second factors, passkeys, and recovery codes, and for all activity under your account.
• Tell us promptly at the contact below if you believe your account has been compromised.

3. Workspaces and team members

A workspace belongs to the account that created it (the owner). Owners may invite members and assign roles; the owner is responsible for members' use of the Service and for removing access when it is no longer appropriate.

4. The Service and what it does not promise

• The Service locates company information from third-party data sources, prepares AI-assisted research and draft messages, and lets you review and approve outreach. Results are suggestions, not guarantees.
• AI-generated research and drafts may be inaccurate or incomplete. You must review them before relying on them or sending anything.
• Example metrics shown in marketing materials are illustrative and are not promised outcomes.
• Availability of third-party providers (company data, email delivery, AI models, SMS) is outside our control and may affect features.

5. Your responsibilities when contacting peopleReview

• You are the sender of every message sent through your connected mailbox. You are responsible for complying with laws that apply to your outreach, including anti-spam, telemarketing, privacy, and data-protection laws in your and your recipients' jurisdictions (for example CAN-SPAM, CASL, GDPR/UK GDPR and PECR, and similar laws).
• You must honour unsubscribe and do-not-contact requests. The Service maintains a suppression list for this purpose; you may not circumvent it.
• You may not upload purchased or scraped contact lists, or contact people who have not been lawfully identified as business prospects.
• You may not use the Service to send content that is misleading, unlawful, harassing, or that impersonates another person or organisation.

6. Subscriptions, fees, and cancellationReview

• Paid packages are billed monthly in advance in US dollars, exclusive of taxes, through our payment processor. Prices are shown on the Pricing page.
• Usage allowances reset monthly. Provider failures, empty results, and duplicates may consume attempts; there are no automatic overage charges.
• You may cancel at any time from Plan and usage; cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable except where required by law or agreed in writing.
• Licenses issued by the operator outside of a paid subscription are subject to the terms agreed with the operator.

7. Your data and our data

You retain all rights to the information you enter and the prospects, drafts, and messages you create. You grant us the limited rights needed to operate the Service (store, process, transmit, and back up that information). We retain all rights to the Service, its software, and its design. Aggregated, de-identified usage statistics that cannot identify you or your prospects may be used to improve and report on the Service.

8. Suspension and termination

We may suspend or terminate access for breach of these Terms or the Acceptable Use Policy, non-payment, legal requirement, or to protect the Service and other users. You may delete your account at any time from Account → Data and account; deletion is permanent and removes your workspace data.

9. Disclaimers and limitation of liabilityReview

The Service is provided "as is" and "as available". To the fullest extent permitted by law we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim relating to the Service is limited to the fees you paid us in the twelve months before the claim.

10. IndemnityReview

You will defend and indemnify us against claims arising from your outreach, your content, or your breach of these Terms or applicable law.

11. Changes to the Service or these Terms

We may change the Service and these Terms. Material changes to the Terms will be notified in the app or by email, and the version you accepted is recorded on your account. Continued use after the effective date is acceptance of the updated Terms.

12. Governing law and disputesReview

Governing law, venue, and any arbitration or class-action provisions must be set by counsel for the operator's jurisdiction before launch.

13. Contact

Questions about these Terms can be sent through the request-access form or to the operator contact published on the website.